Applied online via indeed and had a video interview within about a month after applying. Not a difficult process and questions were mainly behavioural questions centred around communication skills and problem solving in different situations
Interview questions [1]
Question 1
Questions about communication and dealing with difficult situations
I applied online. The process took 2 months. I interviewed at Santander (Belfast, Northern Ireland) in Apr 2012
Interview
Longer than expected but typical of role type. Telephone interview followed by face to face interview and group presentation l. Straightforward customer service based answers used as examples seem to work well
Interview questions [1]
Question 1
Experience in similar roles. How to deal with difficult situations?
I had a call from recruiter with some basic questions and then I did a digital interview with recorded answers followed by a call from recruitment offering me a role
Interview questions [1]
Question 1
Describe a time you have used great customer service
The process took 4 weeks. I interviewed at Santander
Interview
had an excellent experience! The service was prompt, the staff was friendly, and the quality exceeded my expectations. I would highly recommend this place to anyone looking for top-notch service.
Interview questions [1]
Question 1
Why do you want to work here
Tell us about the company
