I applied in-person. I interviewed at San Ysidro Ranch (Montecito, CA)
Interview
quick phone call and ultimately a sit down interview w/ office manager - very basic questions related to customer service/luxury properties and difficult customers, etc. (unique property and clientele). friendly staff but tough working environment
Interview questions [1]
Question 1
how do you deal with difficult/demanding customers
The process took 1 day. I interviewed at San Ysidro Ranch (Santa Barbara, CA) in Oct 2023
Interview
I applied for the position through Indeed. I was sent an Indeed assessment to complete for detail orientation and another one both of which were entry level or out of high school assessments. Due to this I chose not to complete the assessments and my application was declined. I have over 10 years in combined office management, hospitality and executive support. Mu advice to San Ysidro Ranch: have a conversation with applicants instead of enforcing Indeed assessments.
Interview questions [1]
Question 1
Can you complete this Attention to Detail Indeed assessment?
I applied through other source. The process took 2 weeks. I interviewed at San Ysidro Ranch
Interview
They asked me questions about myself and why I wanted to work here. Asked for recommendations for dining, hiking, family friendly activities, suggestions for couples, and ideas of celebrating special occasions.
Interview questions [1]
Question 1
Asked questions about the area that would demonstrate if I had proper skills to be a concierge and act on my feet.