I applied online. I interviewed at Saint Louis Public Library
Interview
Online, two managers from different branches were present. They asked questions about experience and background. For example, have you had any experience communicating with people of other cultures? How did you resolve conflicts with clients? Have you ever worked with cash? Three situations of communication with a client were modeled.
Interview questions [1]
Question 1
How I have resolved conflicts with clients in the past
I applied through an employee referral. The process took 2 weeks. I interviewed at Saint Louis Public Library (Saint Louis, MO)
Interview
Interviewees meet with a manager, assistant manager, and sometimes another supervisor, so it is a panel interview, yet not a painful experience. They will take turns asking questions, will explain their hiring process. HR can be very slow, however.