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      Saga Group

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      Customer Service Representative Interview

      31 Jan 2023
      Anonymous employee
      Folksworth, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Saga Group (Folksworth, England) in Oct 2022

      Interview

      Really friendly. On time with the interview and good interview questions. Efficient and good with answering my questions. Was able to be flexible with the times I gave to them.

      Interview questions [1]

      Question 1

      Give an example of when you had to have a difficult conversation with a customer.
      Answer question

      Other Customer Service Representative interview reviews for Saga Group

      Customer Service Representative Interview

      5 Apr 2023
      Anonymous interview candidate
      Manchester, England
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Saga Group (Manchester, England) in Feb 2023

      Interview

      3 stage interview process and loads of checks and weeks before you actually start the job and training has been reduced in time so you have a lot to learn in a small amount of time

      Interview questions [1]

      Question 1

      Do I have an office space
      Answer question

      Customer Service Representative Interview

      15 Mar 2019
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Saga Group

      Interview

      Had a group interview to find out more about the company. An assessment day with 5 others and 1 of the women from recruitment/human resources. From there, progressed to a 1 on 1 interview, which was skills based, they asked questions about my CV and situation based questions

      Interview questions [1]

      Question 1

      Tell us about your work experience?
      Answer question