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      SRP

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      Customer Service Representative Interview

      5 Feb 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at SRP in Feb 2024

      Interview

      There was an asessment online for the first part. they move you on to the second interview ( phone call) based off your answers on their tests. Phone interview: you call at a specific time and wait in a que. when they answer they ask you a few basic questions about availability and scheduling. Then they proceed to the next part of the call asking " what would we be missing out at SRP if we didnt hire you" after that question they ask " tell me a time where youve had to learn to make a change in a career or life" shortly after they end the call. (some say they schedule you for step 3 of the interview on the phone and some say they will reach out to you within a week) I dont know whats true or not. part 3 of the interview is basically speed dating interviews. you get a limited time with an interviewer and they ask a question. you then get your answer out and the move to the next person.

      Interview questions [1]

      Question 1

      what would we be missing out at SRP if we didnt hire you
      Answer question
      1

      Other Customer Service Representative interview reviews for SRP

      Customer Service Representative Interview

      8 Apr 2026
      Anonymous employee
      Chandler, AZ
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at SRP (Chandler, AZ)

      Interview

      Long and wordy, online and in person Was one of the big questions, in for a big, lengthy process Also a test included beforehand Expect call, test, in person, offer or no offer, then start working a month later

      Customer Service Representative (CSR) Interview

      27 Apr 2026
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at SRP (Tempe, AZ) in Apr 2026

      Interview

      I just passed the 1st interview have my second interview this wednesday im so nervous ! I really want this job but i want to get more familiar with the questions they ask. Any tips ? I tend to get super nervous and overshare

      Customer Service Representative (CSR) Interview

      16 Dec 2025
      Anonymous interview candidate
      Tempe, AZ
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at SRP (Tempe, AZ)

      Interview

      5 min phone interview if you pass that you go to an in person speed round interview with around 15 different tables. You are rated in a points system. They usually have like 20 openings but 200 people they interview.

      Interview questions [1]

      Question 1

      Would you give your best friend their ex boyfriend’s address if they asked.
      Answer question

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