I applied online. The process took 5 weeks. I interviewed at Rover.com (Los Angeles, CA) in Nov 2019
Interview
There were three rounds of interviews, two phone interviews and one video interview. The video interview was about an hour and a half long and I spoke with three different people.
Interview questions [1]
Question 1
Name a time you experienced outstanding customer service.
I applied through a staffing agency. The process took 2 weeks. I interviewed at Rover.com (Barcelona) in Sept 2024
Interview
The interview process was too long, with multiple stages including a call, a test, and several interviews. The workload is extremely high. You can work 100% from home. The Communication was poor, especially regarding scheduling and salary, which I asked about twice but was ignored. I decided to withdraw from the process due to the lack of respect and transparency.
Interview questions [1]
Question 1
1. Why do you think security is important in Rover?
2. Can you share an example of a time you felt frustrated in your life and how you handled it?
3. What was the most difficult part of being a customer agent, especially when you couldn't solve an issue?
4. Why do you want this job, and how do you explain frequent job changes at a young age?
5. How have you personally worked to find solutions in your personal life to improve your skills at work? Give an example.
I applied online. The process took 3 weeks. I interviewed at Rover.com (Barcelona) in Apr 2023
Interview
Process took way too long, did 4 interviews, then received a generic rejection e-mail at the end. The interviewers were all very nice but everyone just kept asking the same questions over the interviews. Didn’t even receive any feedback at the end.
Interview questions [1]
Question 1
-Tell me about one time you had a bad customer and how did you handle it. -Why are you interested in Rover?
Hice tre entrevistas en videollamada y un test de mi nivel escrito de los idiomas requeridos en el puesto de trabajo. El personal del recruitment team fue muy amable durante todo el proceso.
Interview questions [1]
Question 1
Cuales características se necesitan según tu opinión en este puesto de trabajo?