Filled out online form and took a personality test. Had one phone interview and then was called in for in person interview. The interview was a tour of the store and explanation of expectations and a sit down interview asking about experience and skills that were being brought to the job. Did background check and was hired one day later.
Interview questions [1]
Question 1
What makes good customer service and bad customer service. What would you do if you saw a fellow employee take a very small item .
The interview process at Ross Dress for Less consisted of meeting with a store manager to discuss my customer service experience, cash handling skills, and ability to work in a fast-paced retail environment. I was asked situational questions about handling customers, teamwork, and resolving problems. The process was straightforward and focused on my availability, work ethic, and ability to support store operations
Fast and easy! They mainly asked about my previous work experiences and my availability. They also asked what great customer service is like to you and why I would be a good fit to the company.
I was interviewed over the phone and than asked to come in person. So I could meet the team and talk to them. It wasn't too hard but it was kind of a waste as I didn't get a call back.
