I applied online. I interviewed at Ross Stores (Los Angeles, CA) in Nov 2013
Interview
Online application, phone interview, and in-person interview, take about one month.Candidates will interviewed by different managers from Ross. Including store manager, zone directors. Phone interview takes about 30 minutes. Difficult questions behavioral questions and really competitive
Easy process if you’ve been promoted from within and if you have a good relationship with DM and your Store Manager. The questions are pretty straightforward like most retail/customer service based positions. Dress to impress, be confident, it makes a difference.
Interview questions [1]
Question 1
“Tell me about a time you showed exceptional customer service” “tell me about a time you disagreed with a coworker and how did you handle it?” “How would you deal with a difficult customer” “What are your strengths” (They love knowing that you are flexible, reliable, dependable, and can easily multitask)
Very easy and informal
Interviewed in store with a store manager then had a phone interview with the district manager then received offer. Unfortunately the background check company rhey use is a joke and could not verify employment at some places that had closed due to covid so didn't get approved
I applied in-person. I interviewed at Ross Stores (Chicago Ridge, IL) in Feb 2020
Interview
Great management team. A lot of room for growth. Love the unlimited sick time, but also the fact that you could send on stretch assignments. The only thing is making sure the trucks get there on time. Other than that unloading process is great, and may be a better scheduling system.
