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      Rootly

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      Technical Support Engineer Interview

      3 Feb 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Rootly

      Interview

      Step 1 - Intro call with Support manager Step 2 - Take home assignment Step 3 - Discuss assignment in an in-person meeting Step 4 - Offer Overall it was pretty straight forward. Entire process was done within 3 weeks

      Interview questions [1]

      Question 1

      Questions about my previous experience
      Answer question
      1

      Other Technical Support Engineer interview reviews for Rootly

      Technical Support Engineer Interview

      12 Sept 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at Rootly

      Interview

      Speedy process but the team who interviews the candidate in panel interview is very straight forward and has arrogant vibe. They were busy working on their computers during the interview so felt disconnect. So I was just talking and felt like not being valued.

      Interview questions [1]

      Question 1

      Very repetitive and vague questions about how would you support the customer.
      Answer question
      1

      Technical Support Engineer Interview

      31 May 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Rootly

      Interview

      Absolutely horrendous experience all around. After probably 6 rounds of interviews I barely managed to get a response back that I’d been passed on for the roles. Since then I’ve spoken with multiple members of the team who said they’d be open to conversations about other roles, told me set time aside to discuss and then ghosted, despite continuing to see them post and interact on LinkedIn where we were primarily communicating before the sudden and aiming arbitrary ghosting. Truly the most abysmal experience I’ve ever had interviewing with a company.

      Interview questions [1]

      Question 1

      What didn’t they ask me round after round after round of interviews… only to be asked to meet with yet another random group of team-members who might finally be able to help make a decision. I suggest avoiding this company at all costs
      Answer question
      1

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