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      Customer Success Representative Interview

      21 May 2022
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Roofstock (New York, NY) in May 2022

      Interview

      First step was the initial phone screening with the recruiter. Second step was a 30 minute phone interview with the HR Manager. Third step was another 30 minute phone interview with a Senior Customer Success Specialist. Fourth and final step was a reference check (the recruiter asked for two references). The entire process took about three weeks. It was a fairly smooth process and the recruiter made sure to check in to provide updates after every stage.

      Interview questions [3]

      Question 1

      Tell me about yourself.
      Answer question

      Question 2

      Tell me about a time when you made a mistake.
      Answer question

      Question 3

      Tell me about a time when you experienced conflict while working on a team.
      Answer question
      avatar
      Roofstock response
      3y
      Thank you for sharing your experience with us. Excited you joined the Roofstock team and look forward to working with you!

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