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      Rize Bikes

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      Customer Service and Sales Representative Interview

      16 Nov 2021
      Anonymous interview candidate
      Richmond, BC
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 1 week. I interviewed at Rize Bikes (Richmond, BC)

      Interview

      Very easy interview, the business is smaller than I expected. The hiring manager was professional, she was transparent with their operations, but I was pretty shocked at how unorganized their organization is. Role: Customer Service and Sales Process: The first interview was over the phone, pretty quick. They gave me a call a week later to ask me to come in for an in-person interview. Their listing is in Vancouver, but when they gave me the office address for the in-person interview its actually in Richmond. I was a little hesitant at first because Richmond is a lot further than Vancouver for me. Cons: My interviewer was a little hesitant to tell me the commission structure which I thought was odd, but it turns out its because their structure is ridiculous. Per invoice - 1st bike $25, 2nd bike $15, 3rd bike $10. I averaged it out when I got home and its about less than 0.5% commission. The major red flag was that you cannot see how much you sold. I have worked many sales jobs and being able to see your own sales is literally what we as sales people work for. So I was pretty turned off after she told me that only the owner gets to see your sales, it kinda sounded like a big scam. She suggested that I kept a note pad and manually track my sales. I got the job offer couple of days later and the contract was very vague, but the most suspicious part is commission is paid once every 2 months and you do not get commission your first month of employment until they think you are "ready". This sounds very scammerish to me.

      Interview questions [1]

      Question 1

      Why did you leave your last job Do you have ecommerence experience
      Answer question
      1