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      RingCentral

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      Technical Account Manager Interview

      23 Sept 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 1+ week. I interviewed at RingCentral in May 2025

      Interview

      I had a video interview scheduled with a manager and teams from other regions. Two of us were part of the session, and it went on for about an hour. The discussion felt positive as I was able to answer all the questions confidently. Naturally, I expected an update whether positive or negative as candidates deserve timely communication. Unfortunately, no response was provided by HR, even after multiple follow-ups. This experience was disappointing, as it reflects a lack of respect for candidates’ time. Regardless of the company’s size or reputation, such unprofessionalism makes the process frustrating, and I would not recommend this organization.

      Interview questions [2]

      Question 1

      Can you introduce yourself and walk us through your professional background? How do you manage client accounts, and what process do you typically follow?
      1 Answer

      Question 2

      How do you handle escalations, and since the accounts are spread across multiple regions, how do you manage them when you are not on shift?
      Answer question

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