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      Reynolds and Reynolds

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      Related searches: Reynolds and Reynolds reviews | Reynolds and Reynolds jobs | Reynolds and Reynolds salaries | Reynolds and Reynolds benefits
      Reynolds and Reynolds interviewsReynolds and Reynolds Customer Solutions Professional interviewsReynolds and Reynolds interview


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      Customer Solutions Professional Interview

      14 Jul 2010
      Anonymous interview candidate
      Dayton, OH

      Other Customer Solutions Professional interview reviews for Reynolds and Reynolds

      Customer Solutions Professional Interview

      21 Aug 2012
      Anonymous interview candidate
      No offer
      Negative experience

      Application

      I applied through other source. I interviewed at Reynolds and Reynolds in Aug 2012

      No offer
      Negative experience
      Easy interview

      Application

      The process took 1 week. I interviewed at Reynolds and Reynolds (Dayton, OH) in Jul 2010

      Interview

      I received an email to call and was asked a few brief questions such as do I smoke, do I have any misdemeanors or felonies, any moving violations and what is my desired salary. I gave an answer in the middle of the range of what is listed on this web site. Expecting to get called back for an in-office interview I instead received an email saying that my background and the job position does not match. I have a bachelors degree in finance and accounting and graduated with a 3.63 GPA. One of my main focuses in my job the past 10 years was in customer service. I have no idea how I am not a match for this job and none of the information asked should have eliminated me. Is Reynolds process discriminatory? I could understand being eliminated after an in house interview, but after a phone interview just asking background check questions shouldn't have. What do you have to do to get an interview at this place? Am I overqualified?

      Interview questions [2]

      Question 1

      Do you smoke?
      1 Answer

      Question 2

      Do you have any moving violations in the past 3 years?
      1 Answer

      Interview

      * The previous reviews are correct, in regards to the interview process. * Present employees do feel as if it's like an iron fist management style. * Perhaps the "herding of candidates" is solely to provide job security for current HR staff...all included in the "staff."

      Customer Solutions Professional Interview

      12 Aug 2012
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 7 weeks. I interviewed at Reynolds and Reynolds in Jul 2012

      Interview

      A long interview process. First I submitted an app online, and was then contacted by a recruiter. The recruiting interview was fairly standard, lasted about 30 minutes on Skype. Standard questions (best quality, specific customer interactions, etc), nothing too tricky. Upon completion I was told that I would have to fill out several forms (skills assessment, personality test, etc), again not too difficult, but some fairly pointed questions in the "ethics" test. After the tests I was passed on to someone else for another Skype interview, an account manager of sorts. Same questions, but a little longer and more in depth. The last interview (Skype again) I had was with an executive. Again, more of the same types of questions, but he talked more about himself. I was told I'd be contacted within a week or so. After 2 weeks, I called to ask about my hiring status, and I was told the hiring manager had been on vacation but they'd be in contact shortly. I received a generic email stating they would not be hiring me. I think the biggest mistake I made was alluding to the fact that I would eventually like to complete an MBA.

      Interview questions [1]

      Question 1

      Name a specific instance where a customer was dissatisfied with you and how you worked to remedy that situation.
      Answer question

      Customer Solutions Professional Interview

      5 Dec 2011
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 6 days. I interviewed at Reynolds and Reynolds in Dec 2011

      Interview

      Spent 1 hour at home doing their tests and then another hour at their office doing more of their IQ tests. I felt I did pretty good on them but once they told me I was ok to go after the testing and there was no 1:1 interview that it was over. Received their informal we are looking at other applicants more suited for this position. Basically if you don't answer the questions the way they want you won't get far here. How they can justify who is suited for the company without a personal interview is beyond me. Kinda relieved I don't have to work for them.

      Interview questions [1]

      Question 1

      Would you classify a person who steals $5 a year from a company a thief?
      1 Answer