The application and aptitude test they have you take is absolutely ridiculous. Its practically a mini SAT. Its asks very invasive questions and asks you to repeat everything you have already emailed them on your resume. They ask you if you smoke and if you hug your family. The math questions are hard for someone that doesn't use percentages and fractions in their everyday life especially while timed and with no calculator. Why would I as a call analyst need to know how to calculate profit or deprecation? Its a joke for a part time job that reportedly pay less than $8 an hour.