I applied through an employee referral. The process took 2 weeks. I interviewed at Residential Mortgage Services (Woburn, MA) in Mar 2014
Interview
I had two interviews with management. Sent all of my documentation. I was asked about my knowledge of products and customer service experience. I explained what I liked about the business and what I did not like about the business. We also talked about best practices and where I saw my self in years.
Interview questions [1]
Question 1
How do you handle asking an upset borrower for documentation after the underwriters first review of a file?
