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      Relias

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      Account Manager Interview

      14 Dec 2016
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Relias (New York, NY)

      Interview

      The interview process was a very long, tedious, and drawn out. It began with a call from a Relias HR recruiter where they asked basic questions to determine if I may be a good fit. From there they scheduled another more in-depth call with the HR recruiter which also included a Test. Apparently, there is a threshold you need to meet with the test and my score was right at the cusp. They recommended I retake the test to better my score which I did and I moved on in the process. I then had another interview with the HR recruiter after completing the test. My 3rd interview was with an individual on the analytics side who was new because their company was recently acquired by Relias (Relias is buying too many companies too fast hence why there are rough transitions, confusion, and lack of synergy) During my interview the interviewer was very passionate about the tedious and extremely laborious interview process. I was told that I was clearly qualified for the position based on my background and we had a phenomenal interview. Keep in mind, all my interviews went extremely well and I was excited about the opportunity with Relias even though the process took 6-7 weeks! Finally, I received a phone interview with a VP who essentially would be my boss, prior to the final interview on site.. Unfortunately, this interview did not go very well at all. In fact, it was probably the worst interview I have ever experienced in my life! There was virtually no dialogue exchanged from the interviewer. He simply did not talk almost the whole interview. I am still baffled how this guy is where he is based on his poor interviewing skills. There was zero compassion, zero energy, he didn't even reply to my questions! This guy was not excited to be talking to me and had ZERO and I mean ZERO personality. It was like interviewing a robot. I had many questions during this interview and I received response such as: "I'm not sure about that", "That's not really my department", "That doesn't fall under our platform", "I can't really answer that question" etc. Needless, to say after that interview, I received a call from the HR recruiter who said I would not be moving forward in the process. No kidding! I wasted 6-7 weeks of my life to interview a schlump in the very end who botched the whole deal for me. However, the grass is greener and I am a believer in fate! Ironically, I interviewed with another company. Interviewed with a Sales Director - he liked me so much and put me in contact with the CEO same day! I interviewed with the CEO and our interview was flawless...a perfect marriage. CEO passed me down to my boss who interviewed me. At the conclusion of that interview he said we want to move you forward in the process and fly you out West to our HQ and meet face to face. This process took 1 week! By the time I flew out West it was 2.5 weeks! So they flew me out west to HQ and wined and dined me and gave me a tour of their operation. I interviewed my CEO and boss separately and was extended an offer on the spot. They saw the value I could bring to the table and obviously they liked me, so they didn't prolong the process. I am making way more than I could of made at Relias and it goes to show their old school interview process with too many phone interviews is letting highly qualified candidates squeak through the cracks! Relias needs to learn how to make a decision. I even explained this to my company I was interviewing with (current employer now) and they laughed and said hey they Relias lost out and we got you so we'll take it! Learn how to make clear cut decisions, Relias! Your loss my gain : )

      Interview questions [1]

      Question 1

      How will your healthcare sales background provide value and tie into the Behavioral Health side?
      Answer question
      13

      Other Account Manager interview reviews for Relias

      Account Manager Interview

      30 Apr 2025
      Anonymous interview candidate
      Raleigh, NC
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Relias (Raleigh, NC)

      Interview

      HR was not speady to get back for initial interview. After the initial interview things went very smoothly. The HR rep quickly turned into travel agent to come onsite for interview.

      Interview questions [1]

      Question 1

      Company culture was a big question for me.
      Answer question

      Customer Service Representative Interview

      17 Nov 2023
      Anonymous employee
      Morrisville, NC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Relias (Morrisville, NC) in Sept 2023

      Interview

      3 Interviews, the first is just a general phone consult, the second is with management team members, third is with directors of the customer service team. having a positive personality and being able to articulate your work ethic is important.

      Interview questions [1]

      Question 1

      Tell me about your previous work experience.
      Answer question

      Account Manager Interview

      27 Jul 2023
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Relias

      Interview

      Completed the initial phone screening with recruiter who asked standard questions. Next steps are two additional interviews. They want you to complete slides on your career trajectory and present them to hiring team.

      Interview questions [1]

      Question 1

      Describe your organizational skills and how your prioritize tasks.
      Answer question

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