Thank you for taking the time to provide your feedback. We’re glad to hear that the initial stages of our recruitment process left a positive impression, but we’re truly sorry that your experience during the later stages fell short of expectations. At Receptional, we deeply value the time and effort that candidates invest in our recruitment process, and we appreciate feedback that helps us improve. Our interview process is designed to assess both a candidate’s ability to excel in the role and their alignment with our culture and values, which are central to who we are as a company. We strive to maintain a respectful and thorough approach at every stage, and we regret that this wasn’t reflected in your experience. We often receive a high number of applications due to the benefits we offer (hybrid/flexible working, 25 days of holiday plus bank holidays (increasing by 1 annually), your birthday off, an individual training budget equivalent to 5% of your annual salary, free drinks and snacks, as well as quarterly out of office fun days and other regular social and charity events) which can impact our ability to provide individual feedback to each candidate. Thank you once again for your feedback, we will take it on board and review our processes accordingly