Interview process was quick and straight-forward. Basic questions asked about my past experience as well as some behavioral questions. Really they just wanted to see what i knew about testing and such. They also asked standard questions like where do you see yourself in 5 years. I thought the process was quick and i was happy to get an offer. After the interview they were prompt is providing an offer letter and benefits package. I recommend this company for anyone looking in the IVR industry. The job is fast paced and they have no shortage of work. Once you are hired you are expected to contribute right away. The problem was that there was not alot of room for growth and the management was not very helpful. Maybe those issues have been fixed since i left.