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      Account Manager Interview

      17 Jul 2019
      Anonymous employee
      Tampa, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Rakuten (Tampa, FL)

      Interview

      Had a total of 3 interviews; an initial phone interview with a recruiter, an on-site interview with four different account managers, and a phone interview with their VP of client services. The interviews were pretty laid back but you have to know your stuff for the on-site. They asked a lot about what I do in my day-to-day and how I handle certain situations. Half of it is seeing if you're qualified to do the job and the other half is seeing if you're a culture fit. Immediately fell in love with their culture. You can tell by the way they talk about each other and to each other that it'll be a great place to work. The last interview is really to gauge how ambitious you are and, again, to see if you fit in with their culture.

      Interview questions [2]

      Question 1

      What do you like about this industry?
      Answer question

      Question 2

      What experience do you have handling clients in the e-commerce industry?
      Answer question
      2

      Other Account Manager interview reviews for Rakuten

      Account Manager Interview

      19 Nov 2024
      Anonymous interview candidate
      Declined offer
      Negative experience
      Average interview

      Application

      I interviewed at Rakuten

      Interview

      The interview process was very unorganized. Horrible communication, trying to communicate with the hiring team is a challenge. However, the actual interview was good. The difficulty was average, nothing too crazy.

      Interview questions [1]

      Question 1

      Tell me about a time you faced a challenge and how you were able to over come it.
      Answer question

      Customer Service Representative Interview

      19 Sept 2024
      Anonymous employee
      São Paulo, São Paulo
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Rakuten (São Paulo, São Paulo) in Jul 2024

      Interview

      Lighthearted, but makes sure you're up to the job. Interviewers were very clear about the workload and what's expected of you. They take things seriously, but never to the point of being scary, which brings comfort during the interview.

      Interview questions [1]

      Question 1

      Are you good at multitasking?
      1 Answer

      Account Manager Interview

      15 Aug 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Rakuten in Jul 2024

      Interview

      After 6 months of maddening interview experiences, this process was a breath of fresh air. Very straightforward, no hoops to jump through and a quick process overall. Met with 5 teammates total and had a candid conversation with them, answered typical interview questions and shared my experience. Painless and efficient!

      Interview questions [1]

      Question 1

      How would you portray poor performance to a partner?
      Answer question