The interviewers themselves were professional and friendly, and the conversations were engaging. However, the overall candidate experience was impacted by communication challenges throughout the process.
Scheduling interviews required multiple follow-ups, and there were several instances where emails appeared to be misread or scheduling details were confused. After completing the interview process, communication became inconsistent, with longer-than-expected delays between updates. Expectations were set regarding timelines, but those timelines were not met, and follow-up inquiries often went unanswered.
Candidates invest significant time preparing for and participating in interviews. Even if a hiring decision has not been finalized, regular communication and acknowledgment of follow-up emails would demonstrate respect for candidates’ time and effort.