The process was easy. Basic questions were asked regarding customer service experience. The interviewer was polite. The process was smooth and fast. If you demonstrate enough knowledge about the merchandising and customer service process, you have higher chances of getting the offer.
Interview questions [1]
Question 1
Do you have any previous experience in customer service?
I applied in-person. The process took 1+ week. I interviewed at RW&CO (London, ON) in Sept 2024
Interview
They asked about my previous experiences and asked some questions about my favorite style. What I have bought recently that I like to where it more than often and why is the reason.
I applied through other source. The process took 2 weeks. I interviewed at RW&CO (Surrey, BC) in Jan 2024
Interview
Moderate 2 rounds 1 with SM and 1 with DSM asked about pervious retail experience and few questions were mostly around retail KPI and how will you improve them, mostly same questions were asked in both of the rounds
Interview questions [1]
Question 1
Experience from pervious job and retail knowledge questions