I applied online. The process took 6 weeks. I interviewed at ROCKWOOL Group (Milton, ON)
Interview
My first interview was over a phone call with HR, then 2 more at the office in Milton, ON and 3 exams (Excel, Word and Attitude Test). For the second interview, they were 3 people, 1 manager, 1 supervisor, and 1 senior CSR
Interview questions [1]
Question 1
how I handle difficult customer, situations, previous experiences
