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      RH

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      Customer Service Agent Interview

      21 Feb 2010
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at RH in Dec 2008

      Interview

      Quik phone interview with somone from HR and then a invite to come into the center for an interview with a manager. Was not stressful and folks were nice in the interview. I was called back within a couple of days and started training shortly after.

      Interview questions [2]

      Question 1

      They gave me a situation question about how to handle a customer issue with shipping.
      Answer question

      Question 2

      Lots of questions about past experience
      Answer question

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