The first interview was a group interview with multiple employees of different titles. The second interview was with one of the owners. The group interview was slightly intimidating just because there were about five people staring at you and asking questions. Overall they were pretty friendly and responsive to my answers.
I applied online. The process took 1+ week. I interviewed at RCTS in Jul 2019
Interview
It seems in an effort to clean up your error, you left out a few key points. I was contacted via Indeed, and the recruiting staff member had my indeed contact information, my actual email address, AND my phone number. No effort was made to contact me on either platform, and as a professional you should VERIFY the message was received especially if the last contact was to schedule an interview even if it requires a simple phone call. After selecting a time, that is considered scheduled to MANY candidates as many other companies use the same process AND it was the same process used to confirm the phone screen, without an additional “confirmation” email. That is the exact same way we verified the phone screen, which furthermore proves there was LITTLE effort made to contact. I was not offered an apology. Honesty is always the best policy and over communication is better than none at all.
RCTS response
6y
We appreciate your comments. Again, we do apologize for any misunderstandings in this isolated incident. We are ensuring that future candidates are aware of our process and we wish you the best of luck in your employment future.