I applied online. The process took 2 weeks. I interviewed at QVC (Liverpool, England) in Sept 2011
Interview
Filled in an application form then was called for a face to face interview. Basic competency questions with a few questions about the company and customer service. Fairly straightforward interview. Received a letter a few days later saying I got the job. Was told I had to wait for available training dates and then was told there were no dates available so they would keep my name on file. Rang me a year later to offer me the position again and did exactly the same thing with the training. Not the most organised company ever.
Interview questions [1]
Question 1
Describe a time when you provided excellent customer service
Not bad very average. Be extra friendly and smile. Make her laugh and ask how's work going so far.. Keep a smile on her face and walk into the interview like you own it. Completely take over the interview in a nice friendly way. Make sure all eyes are on you.
I applied online. The process took 4 days. I interviewed at QVC (Chesapeake, VA) in Mar 2016
Interview
The manager asked me questions regarding my experience with computers. I enjoyed my experience at QVC. The employees were friendly and supportive. After the interview, I completed a drug test. However, I had to decline due to other obligations.
I applied through other source. I interviewed at QVC
Interview
Large amount of interviewees were moved from table to table to have a brief conversation with several different supervisors. One asked me questions from a list of typical interview type questions, another interviewer had you read a few paragraphs to ensure you would be able to speak reasonable well to your customers (with some scripting advice)... One discussed your scheduling preferences and QVC' schedule options/ needs.There was a drug test conducted (urine)
Interview questions [1]
Question 1
I remember being asked how I would handle an irate customer. I also remember being asked if I could be occasionally flexible with my schedule during the holiday season to meet the needs of the business.