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      Pulley

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      Support Specialist Interview

      8 Oct 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Pulley in Sept 2025

      Interview

      This is MY experience so I just want to mention that. First interview is with a recruiter which is about 30 minutes You then proceed to a case study. Should take about 2-4 hours depending how good you are at analyzing data. It’s 2 pages long by the way. I dont agree with this case study for the role. The data is definitely meant for a more senior person or leader. I would have understood if I was interviewing for a lead role but this was a Support role. After passing the case study, I met the hiring manager. 30 minutes to go over the case study and my findings. Why did I come to those conclusions. The next stage is with the director. Another 30 minutes but this one was specific questions on project management. Again I’m interviewing for a support role. Last is a final interview with Yin. This is where I knew I wasn’t getting the job. Like others mentioned, the co founder is really about understanding outcomes on your failures and success. The conversation was an hour long. I felt exhausted after what felt like so many questions. 4 days of silence and I got the rejection email. They told me they were changing the role and went with someone else who had a set of skills I didn’t. Overall, this interview process is a bit intense . If I was applying for a leadership or senior role, I would understand but I felt like this process is not meant for those in customer facing roles.

      Interview questions [1]

      Question 1

      Tell me about a project that you managed that failed. Why did it fail and what was the outcome?
      Answer question

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