I applied in-person. The process took 1 week. I interviewed at Publix (Palm Beach Gardens, FL) in Jan 2016
Interview
Within a week of filling out the application I received a phone call about interviewing for the Pharmacy tech position, I went in for the interview 2 days later, of course I was nervous I don't have any experience in that field but fortunately I was more open then the person who interviewed me, She was shy and seem like she didn't know what questions to ask so I basically took over the interview the next day I received the call asking would I except the position and can I come in for a drug screening
Interview questions [1]
Question 1
How fast can I type and how much customer service experience do I have
Easy, conversational. Questions were expected for any retail position. Experience on customer service, difficult scenarios, how you would react in certain situations. Overall easygoing process. It was a phone interview. Did not need to go in.
Interview questions [1]
Question 1
How would you attend to a customer that claims they got the wrong medication filled.
I applied online. The process took 1 week. I interviewed at Publix (Fort Walton Beach, FL) in Oct 2025
Interview
It was a two-part interview with two different departments. I thought both went well, but one of the interviewers was unprofessional in that they bragged about being late regularly and that they did not have clear expectations for their team on timeliness, attendance, or cooperation.
Interview questions [1]
Question 1
About a time with a difficult customer, how I handled it. Another question was about what customer service means to me.
I applied through an employee referral. I interviewed at Publix (Richmond, VA) in Mar 2025
Interview
They care about how well you work in a team and your ability to deliver outstanding customer service. Overall it was a smooth process and wasn’t overly stressful. I had a short phone screen and then an in-person interview.
Interview questions [1]
Question 1
What would you do if a customer was upset at you? How would you handle the situation?
