I applied in-person. The process took 3 weeks. I interviewed at Publix (Atlanta, GA) in Nov 2012
Interview
On the first interview you'll be interviewed by on of the lower managers of the store. They will ask you your 5 year plan, to tell them about yourself, and what you think the company means. On the second interview the store manager will ask you the same.
Interview questions [1]
Question 1
The most difficult question they asked me was what do I think good customer service is.
Organized and flowed well. Interviewer answered all questions I had for them and more. It was timely and follow process was fast and efficient. Great experience overall went well. Second interview involved job offer.
Interview questions [1]
Question 1
What was a situation where you worked well in a team situation?
Easy process. Easy questions. Asked a lot about prior experiences and what i could bring to the table. Asked about schedule and availability as well all of which led to the personality questions.
Interview questions [1]
Question 1
Tell me when you turned around a negative situation.
First, you have to take an online assessment during the application and then you get scheduled for an in-person interview if they like your responses. The assessment was pretty lengthy and had a variety of customer service and situational questions, and the interview was pretty serious for the low level position I was taking.
Interview questions [1]
Question 1
They asked me hypotheticals about certain customer service scenarios and how I would respond to it.