I applied online. The process took 1 day. I interviewed at Publix (Newnan, GA) in Oct 2017
Interview
Two calls, two short interviews with the pharmacist and pharmacist assistant. They explained in detail their expectations and the job itself. They describe the payroll. Went throughout my resume.
Interview questions [2]
Question 1
Can you deal with the pressure of many customers at once and handle it smoothly with your coworkers?
Easy, conversational. Questions were expected for any retail position. Experience on customer service, difficult scenarios, how you would react in certain situations. Overall easygoing process. It was a phone interview. Did not need to go in.
Interview questions [1]
Question 1
How would you attend to a customer that claims they got the wrong medication filled.
I applied online. The process took 1 week. I interviewed at Publix (Fort Walton Beach, FL) in Oct 2025
Interview
It was a two-part interview with two different departments. I thought both went well, but one of the interviewers was unprofessional in that they bragged about being late regularly and that they did not have clear expectations for their team on timeliness, attendance, or cooperation.
Interview questions [1]
Question 1
About a time with a difficult customer, how I handled it. Another question was about what customer service means to me.
I applied through an employee referral. I interviewed at Publix (Richmond, VA) in Mar 2025
Interview
They care about how well you work in a team and your ability to deliver outstanding customer service. Overall it was a smooth process and wasn’t overly stressful. I had a short phone screen and then an in-person interview.
Interview questions [1]
Question 1
What would you do if a customer was upset at you? How would you handle the situation?