First interview was a phone interview. Mainly just asked when I wanted to schedule my second interview. I then did a typing test when I came in for my second interview. Second interview, I interviewed with customer service manager. He asked very basic questions. He left for a few minutes and came back with job offer. I came in a few days later and did a mouth swab drug test and filled out paperwork. I know the type of mouth swab test they use and I for sure failed for marijuana. The person next to me failed for opiates. The HR rep looked at the tests for a minute and then said we passed... I hear they do UA Drug tests now...