Thank you for taking the time to share your experience. We owe you a genuine apology. The email you received asking you to complete a personality assessment was sent in error during a transition to a new internal system. It should never have reached you, and we're sorry it did. That kind of confusion adds unnecessary frustration to what is already a significant process for candidates. We genuinely valued getting to know you throughout our conversations and appreciated the time you invested with our team. You deserved a cleaner, more respectful close to the process, and we fell short of that. We're addressing the gaps in our process directly. We wish you all the best in your search.