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      Progressive Insurance

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      Related searches: Progressive Insurance reviews | Progressive Insurance jobs | Progressive Insurance salaries | Progressive Insurance benefits | Progressive Insurance conversations
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      Customer Service Agent Interview

      21 Feb 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Progressive Insurance in Sept 2023

      Interview

      This interview was myself reading questions. And recording the answer on video. Not exactly a comfortable situation. Obviously there is no rapport on video. It felt very impersonal and not the type of company I care to work for.

      Interview questions [1]

      Question 1

      Typical question, tell me about a time you had bad customer service.
      Answer question

      Other Customer Service Agent interview reviews for Progressive Insurance

      Customer Service Agent Interview

      3 Mar 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance

      Interview

      After taking an assessment, I was invited to a zoom interview. I was interviewed by two people that asked me about my customer service background and if I had insurance experience.

      Interview questions [1]

      Question 1

      My background in customer service.
      Answer question

      Customer Service Agent Interview

      11 Dec 2023
      Anonymous interview candidate
      Scottsdale, AZ
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Progressive Insurance (Scottsdale, AZ) in Jan 2021

      Interview

      They contacted me to schedule the interview. It was about 15 minutes long and I did not take a lot away from the interview process. I would not work here

      Interview questions [1]

      Question 1

      1. Tell us about yourself?
      Answer question

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