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      Progressive Insurance

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      Progressive Insurance interviewsProgressive Insurance Claims Administrative Support Specialist interviewsProgressive Insurance interview


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      Claims Administrative Support Specialist Interview

      6 Nov 2014
      Anonymous interview candidate
      West Palm Beach, FL

      Other Claims Administrative Support Specialist interview reviews for Progressive Insurance

      Claims Administrative Support Specialist Interview

      21 Aug 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Progressive Insurance (West Palm Beach, FL) in Nov 2014

      Interview

      Applied online Sep 30, phone interview 10/7, in person interview 11/4, awaiting decision. Applied end of September on Indeed for the position. They have you set up a portal on their hiring website and apply that way. Got an email about 3-4 days later that they wanted to move forward for a phone interview, Scheduled that for the following week. The recruiter called me and we spoke for a little over an hour. About 3-5 behavioral questions. BE SPECIFIC & DESCRIPTIVE without being overly verbose would be my best advice. After the interview, the recruiter let me know pretty much immediately that he was going to be moving me forward to the in-person on-site interview with the managers. The next day, i got the email request for a background check & application. I filled it all out and waited. About 3 days later, the background check company emailed me asking for more information. I took literally about 6 days to obtain what they needed (paperwork from my job stating my length or employment) and send it in. About a week or so later, I got an email from my recruiter inviting me to the 2nd interview. I emailed the recruiter back choosing my interview date & got a confirmation email about a day later scheduling me for early the following week. Met with 2 managers on site for the casualty office in my city. We sat in a small conference room. They both had laptops & packets out in front of them. We made minor small talk, they asked me about my background & skills, then we went into the questions. They seemed surprised when I said the phone interview I had was the same behavioral format. So we launched in with each of them asking me about 2 questions at a time. They looked at me, but also wrote down much of what I said and typed on their laptops. I answered about 6 questions or so, and then they asked me if I had any questions. I did and the interview became much more relaxed, funny, and easy. I asked about 4 questions of my own and then closed the interview out. They said they would be making a decision in about 2 weeks (!!!!) so they would be in touch. I'd say I was there about 50 minutes. UPDATE: I received a call from the recruiter saying they were waiting for the remainder of my background check before they could make a firm offer. He said background delays were common. Fingers crossed!

      Interview questions [1]

      Question 1

      Name a time where you failed and what you did to learn from the situation.
      Answer question
      11

      Application

      I interviewed at Progressive Insurance

      Interview

      Interview process was a virtual interview, then a video interview. STAR format for questions but wasn’t difficult. Half of the interview was behavioral questions, other half was discussing the company and role.

      Interview questions [1]

      Question 1

      Tell me about time you had a challenge with a coworker and how did you resolve it.
      Answer question

      Claims Administrative Support Specialist Interview

      22 Oct 2024
      Anonymous employee
      Albany, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Progressive Insurance (Albany, NY)

      Interview

      It was well organized and easy to flow through. There were great tips and guidance on how to navigate the interview process. I am very pleased with the whole process.

      Interview questions [1]

      Question 1

      They asked how I handled a difficult situation in my previous employment.
      Answer question

      Claims Administrative Support Specialist Interview

      18 Oct 2019
      Anonymous interview candidate
      Corpus Christi, TX
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Progressive Insurance (Corpus Christi, TX)

      Interview

      The first step in the process is a phone interview. The interview lasts about 45 minutes and they only asked about 10 behavioral questions. A few days later they emailed me about a second in person interview. The in person interview went ok, it was with the regional manager and another person. The manager honestly seemed like she didn't want to be there and rushed the interview. I prepared beforehand since they notified me they were going to ask 10 behavioral questions, and instead she only asked about 4 and talked about herself half of the time. Overall I got a weird vibe, and didn't have a great impression from the progressive managers.

      Interview questions [1]

      Question 1

      What did you like most about your previous job?
      Answer question