I applied online. The process took 2 weeks. I interviewed at Progressive Insurance
Interview
I submit my application 6/3/14 and was then emailed stating that I had moved on in the interview process, I then was sent a link to perform the employee assessment test a day later, the test was composed of about 50 questions. I was nervous at first but it wasn't as difficult as I expected, I'm terrible at math and there are charts and graphs and questions about predicting future outcomes, then there were several behavioral questions. I took the test in about an hour and then was emailed the next day stating I had passed the test and would be moving forward to a phone interview. I have my phone interview for this Wednesday and am studying the STAR format as mentioned in the email. Hopefully the I do well and will move forward to the in person interview!!! :)
Interview questions [1]
Question 1
The graphs and tables on the assessment were a bit confusing but nothing too difficult.
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.
I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Allentown, PA) in May 2026
Interview
The interview process is extensive, there are several levels after applying for the position. Initially there are several questions to answer followed by a video interview with Behavioral questions to be answered in their STAR format (Situation, Task, Action, Result) followed by the following interview with an actual manager. This interview was also answering additional behavioral questions in the STAR format and answering several other questions. After all was said and done. I received an e-mail informing me they went a different direction.
Interview questions [1]
Question 1
Why are you interested in becoming a Claims Adjuster, and why Progressive?
