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      Progressive Insurance

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      Claims Adjuster Trainee Interview

      23 Feb 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Progressive Insurance in Nov 2019

      Interview

      Filled out the online application. Next day I received an email of the online skills assessment. The assessment was pretty easy, took about 45 minutes to complete. The day after taking the assessment I got an email asking to complete a video interview. The recorded interview had 8 questions and they needed to be answered in STAR format. If you’re unsure what that is just google it or look on YouTube. There is lots of information on how to answer questions in this format. The recorded interview gives you the ability to re-record your answer if you didn’t like it. I didn’t redo any of my answers and sent in my interview with me being myself, laughing and all. As long as you answer the questions in the STAR format and are honest you should be fine. About two days after I sent in the video interview I got a request from the recruiting team to set up a Skype interview with one of the claims managers. It was sort of strange interviewing in my spare room but it was a simple interview. Asked me a few questions about my work history and then spoke about the job. All in all a very simple interviewing and applying process. I asked my interviewer when I would hear something back and he told me that while he can’t offer me any positions he was definitely going to recommend me. This was a Friday afternoon at 4pm. Monday morning at 10 am I got a call from the recruiting team offering me the position. From application to offer was probably about 2 weeks.

      Interview questions [1]

      Question 1

      Describe a time you had to negotiate with a customer or co worker
      Answer question
      3

      Other Claims Adjuster Trainee interview reviews for Progressive Insurance

      Claims Adjuster Trainee Interview

      15 Jun 2026
      Anonymous employee
      Schererville, IN
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Schererville, IN)

      Interview

      Video interview followed by zoom meeting. The video interview you answer I believe 6 questions and you have 2 attempts to complete the questions. The video had me kind of stressed

      Interview questions [1]

      Question 1

      How do you maintain time management?
      Answer question
      1

      Claims Adjuster Trainee Interview

      10 Jun 2026
      Anonymous interview candidate
      Malvern, PA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Malvern, PA)

      Interview

      I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.

      Interview questions [1]

      Question 1

      In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
      Answer question

      Claims Adjuster Trainee Interview

      8 Jun 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Progressive Insurance in Jun 2026

      Interview

      I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions. After the recorded interview, I received an email to schedule another online interview but live with the leadership team.

      Interview questions [4]

      Question 1

      Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
      Answer question

      Question 2

      Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
      Answer question

      Question 3

      Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
      Answer question

      Question 4

      Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
      Answer question

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