I applied online. The process took 1+ week. I interviewed at Progressive Insurance (La Palma, CA) in Jan 2015
Interview
Phone screen first, then assessment test came 3 days later, then in-person w/ hiring mgr & 2 other people came 4 days after that. Did not progress past in-person interview.
Interview questions [1]
Question 1
Describe a time when you had a conflict with a customer or coworker. How did you resolve it?
I interviewed at Progressive Insurance (Portland, OR)
Interview
3 interviews total, 1 recorded of yourself answering questions the have for you. 2nd is with someone and 3rd is also with a manager then talking about next steps. It was more intense than I thought.
Interview questions [1]
Question 1
Describe a time you had to discuss a difficult conversation with a customer
I applied online. I interviewed at Progressive Insurance
Interview
Very impersonal and did not get to speak to someone in person everything was video recorded. It took a long time for them to finally decline my video interview. That's it
I interviewed at Progressive Insurance (Modesto, CA)
Interview
Study the STAR method of interviewing and you will do great! Asking questions like “Tell me about a difficult time you had at work and how you handled it.” Answer all questions using the Star method
Interview questions [1]
Question 1
Tell me about a difficult time you had at work and how you handled it.