I applied through a recruiter. The process took 4 weeks. I interviewed at Progressive Insurance (Gulfport, MS) in Jun 2016
Interview
Process very detailed and structured well.
May 25 2016 applied via indeed.com. Did not need to do assessment since I was a returning applicant from a few years back.
May 26 2016 request for phone interview
June 2 2016 phone interview conducted. Standard review of resume and qualifications. Detailed info about the position applying for and salary and training requirements. Asked about 5 STAR questions. Situation. Task or Action. Result. Pretty straightforward. Informed I had did well on the interview and was being pushed to the next round of F2F interviews.
June 3 2016 request for background check.
June 4 2016 set up appointment for in person interview.
June 28 2016 in person interview at local office with claims director. Last about 45 minutes. Very thorough. Reviewed resume and qualifications again. Asked about 10 STAR questions. Friendly atmosphere. Very nice office staff.
Sometime next week I will hear back hopefully with a job offer!
Interview questions [1]
Question 1
Tell me about a time when you made a decision that you later regretted?
I applied online. I interviewed at Progressive Insurance in Jun 2026
Interview
I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions.
Interview questions [1]
Question 1
1. Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
2. Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
3. Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
4. Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.