I am sorry to read this. It's a shame it's anonymous and that the feedback wasn't raised directly with the management so that it could be addressed. Customer experience is a key cornerstone of our DNA. We are very proud of the recruiters we have within our business. Many of them have been with the company for several years and have a very strong track record - a unique selling point for us. What is confusing to me is that our HR Recruitment Team is made up 100% of ladies... James Rushworth, Managing Director, SE Asia