Apply online via the website. Attend an interview with a manager. Called back within the week. Went in for a full paid day of training and started the following monday. Where i was paired with a current member of staff and shadowed them for the day and I was till trained.

One on one with the team manager of the department which i was about to get hired. He asked me situasional question like "How would you deal with an angry customer?" or "How do you cooperate in team when you have a bad day"