5y
Thank you for your feedback and for your interest in Postmates. We are sorry to hear that your experience was not a positive one. With that said, I want to be sure to point out a few things that are concerning to me in regards to what you described as it is not accurate. We use a tool for all of our engineering interviews called CodeSignal. We decided as an organization to use this assessment as the first step in our process and remove the initial face to face interview for the purpose of removing bias' in the process. Our goal is to assess our candidates based on their skills and technical aptitude initially. With that said, we have every single applicant enter this first stage of the process automatically. What this does is takes out the bias that we humans tend to have such as: what school you went to, what companies you have worked for, how long you have been in the role you are applying to, etc. By doing it this way, we will not miss some great hires who have solid skills but maybe not the fancy college, startup logos, or length of experience that most companies are looking for in engineering talent. Instead, we want to know that you are honest and you can code first. From there, we continue the process. In regards to bias' on the A/V front, we at Postmates do not have the ability to look at or hear anything that is being recorded during this assessment. The virtually proctored session is reviewed by CodeSignal only once the assessment is completed and it is used objectively to determine whether any of the assessment rules have been broken (e.g. are there others present? Did the candidate purposely switch off their camera at a certain point?). Scores are then automatically calculated by the system, and we cannot manually deduct points under any circumstance, so there are no opportunities for the Codesignal certification team to use subjective data to determine whether a candidate passes the test or not. I hope this adds more context to our process so you can understand whether or not this is still an opportunity you are interested in.
Thanks,
Pete Lawson - VP, Talent