I applied online. The process took 3 weeks. I interviewed at Philz Coffee (San Francisco, CA) in Aug 2017
Interview
One recruiter screen (video) interview, one in person interview. Recruiter screen was simple, done via an app on your phone, and in person interview was not terribly formal or rigid.
Interview questions [1]
Question 1
Tell me about a conflict you had to resolve between employees in the past?
I applied in-person. I interviewed at Philz Coffee
Interview
Most questions were related to what if scenarios and how to delegate responsibility. Some questions about de-escalation. My interview was via zoom; however, it is not uncommon for interviews to be in person.
Talk to a recruiter for first interview (30 mins), then if the recruiter thinks you are a match for the store/team you are applying for then you get an email inviting you to a second interview with the store leader (gm) and if you score high then you will get the job offer.
Interview questions [1]
Question 1
Tell us about a time you had a conflict with someone at work and how did you navigate that?
The whole process was pretty straight forward. I was an internal hire, so I had an interview with the area lead over zoom. The whole process from application to offer took about 2 weeks if I remember correctly.