Pens.com Customer Service Agent interview questions

Standard competence questions phone interview took about 20 mins. A lot on your personality and how you deal with particular situations. Prepare by researching customer service compentancy based quesrions

I filled out an application, received a callback, went for the interview. I was asked several questions, given different scenarios, and asked what I would do in those situations. I was then given a computer test which consisted of basic math, spell check, grammar check. And more customer care scenarios.