Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Patagonia

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Patagonia reviews | Patagonia jobs | Patagonia salaries | Patagonia benefits
      Patagonia interviewsPatagonia Customer Service Representative interviewsPatagonia interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      3 Jul 2019
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Patagonia in Jun 2019

      Interview

      I had two interviews which were very chilled and positive experiences. Great company, ethos and office. I applied through a recruiter. However, I was not contacted when they said they would and 2 weeks later with no contact, I had to reach out to them (which was not easy) to find out I was unsuccessful. This was frustrating as I was very invested and had sacrificed other opportunities in the meantime. Had I known sooner, I could have moved on quicker. I still have no solid feedback as to why I was rejected. Even after I finally got an answer, I still haven't received my call to discuss feedback which I had arranged with them. Incredibly disappointing, but it doesn't taint the company image for me. Just a disappointing way for something to end.

      Interview questions [2]

      Question 1

      Tell us about yourself
      1 Answer

      Question 2

      When did you have a difficult customer service situation and how did you deal with it?
      Answer question

      Other Customer Service Representative interview reviews for Patagonia

      Customer Service Representative (CSR) Interview

      4 Oct 2025
      Anonymous employee
      Salt Lake City, UT
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Patagonia (Salt Lake City, UT) in Oct 2025

      Interview

      I submitted my application and received an email with an assessment which consisted of simple math, typing, and personal questions. They reached out a few days later asking to schedule an interview. The interview took place over Google Meet and it took around 20 minutes. They allowed time to introduce everyone, asked 3 simple questions, and ended with any comments and questions I had. I was expecting something much more difficult, but it was relaxed and the people were super friendly.

      Interview questions [2]

      Question 1

      1. Describe something that was difficult for you to learn and how did you overcome it?
      Answer question

      Question 2

      2. Describe a time you had to handle a difficult customer.
      Answer question

      Customer Service Representative Interview

      6 Nov 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Patagonia in Oct 2025

      Interview

      The interview was 20 minutes. They asked three questions all pertaining to experience with customers. Then they opened it up for you to ask questions. They shared that each interview was graded and that determined choices for hours and whether they picked you or not. I was notified a week later if I got the job or not.

      Interview questions [1]

      Question 1

      Describe a challenging job you had with a customer and how you overcame.
      Answer question

      Customer Service Representative Interview

      11 Nov 2024
      Anonymous interview candidate
      Amsterdam
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Patagonia (Amsterdam) in Oct 2024

      Interview

      They sent me a link to their website where I could study all about the company and prepare myself for the interview. But it was useless. They made me other questions. About past experiences and the distance form the office.

      Interview questions [1]

      Question 1

      They asked me where I lived (in the same place I put on my cv) and how long it takes the journey from there to Amesterdam. They were disappointed that I didn't live nearer.
      Answer question