I applied through a staffing agency. The process took 1+ week. I interviewed at Passport Unlimited (Kirkland, WA) in Apr 2016
Interview
Very friendly interviewers, very interested in making sure I was the right fit for the job and that I understood what the job and the company were all about. I was interviewed by two people. I started with a phone interview and then went to visit them for an in-person interview. There may be a second in-person interview; I have yet to be contacted on that one.
Interview questions [1]
Question 1
What is a scenario in which you were faced with a hard customer service-related problem and how did you address it to the satisfaction of both your company and the customer?