I applied online. The process took 2 weeks. I interviewed at Panera Bread (Alpharetta, GA) in May 2015
Interview
Applied online and received a phone call within 2/3 days for scheduling an interview.
They offered us coffee and food at the beginning which made it more relaxed. It was a group interview with 6 people including myself. 3 interviewers asked us varying questions and we went around in a group and answered. The interviewers talked about their experience as well and why they enjoy working for Panera which was helpful. Gave good tips about how to work in the workplace.
They just gave me a tour of back of house, told me how it is for employees, and asked about my availability to get me scheduled. Very easy, but maybe easier than normal as I was a high schooler at the time.
You may get a phone call from a hiring manager or recruiter to confirm basic details like availability and interest.
Some stores skip the phone call and go straight to an in-person chat.
This step is usually short and casual.
In-Person Interview
This is the core part of the process for an associate role:
What to expect:
A one-on-one interview with a manager or shift leader at the café.
It’s often informal and brief—many candidates report it lasting about 10–20 minutes or less.
In some cases, a group interview might be used first, especially if hiring multiple people.
Typical interview topics:
Your availability and schedule.
Customer service and teamwork experience.
Why you want to work at Panera.
How you handle busy situations or customer issues.
Which part of the job appeals to you most.
Typical vibe: relaxed, conversational, and focused on personality and fit more than technical skills.
Interview questions [1]
Question 1
How you handle busy situations or customer issues.
my interview was a very very simple interview they just asked why you would wanted to work there, availability, cross training, what position you wanted, etc. It was very easy and kind people at panera bread