I applied online. The process took 2 days. I interviewed at PNC Financial Services Group in Jan 2015
Interview
I received a call from a recruiter who asked me basic questions about my cash handling and goal meeting experiences. She then proceeded by scheduling me for a face to face interview with the branch manager. I was asked to bring a copy of my resume and dress in business professional attire. I met with the branch manager and her very presence was inviting. Normally I am a jovial, bubbly individual and I smile a lot, that puts me and the interviewer at ease, before we got into the interview. The process started with basic questions about certain things on my resume, then proceeded into the more complex questions, consisting of open ended questions for different situations, such as give me an example where you had a difficult customer and how did you resolve the issue. My interviewer was very jovial as well and she pretty much flipped through the questions. I was told in detail about what the job entails and what specifically they were aiming for as a firm. By the end of the interview I felt pretty confident. She introduced me to the regional manager as well as the assistant branch manager and teller supervisor. I was not offered the position as yet. However it was a great experience and I left mostly confident as I patiently awaited a response. I emailed the manager to say thanks for the opportunity to be interviewed with such a firm and waited some more. The next day I received a call offering me the position. Made my day!!!
Interview questions [1]
Question 1
This question was asked by the regional manager. What is more important, skill or will?
All AI and no real people. Made you do a round of interviews that were one way and then made you do a videogame test that wasted your time. It's clear this company does not care to hire real people to talk to you.
Interview questions [1]
Question 1
Imagine you are in a situation where you have to make an important decision quickly. To make the decision, you gather information from multiple sources, but you notice that the information seems inconsistent or confusing. How would you approach this situation? Please describe the actions you would take.
You apply online. Then do a video HireVue interview. Which is where you record yourself answering about 9 questions and have 2 attempts doing so. Fairly easy, situational questions, but a little annoying for people who have never recorded themselves before. After that, a recruiter calls you for an in person interview. Which is pretty much answering the same questions you answered during the video interview. Then it’s the waiting game. They will continue conducting a million interviews even if you had banking experience and did well on your interview. So right now I am waiting for a call back to see if I got the position. My recruiter for my region in particular was very nice and easy to speak with. I’m currently waiting and hoping for the best now.
I interviewed at PNC Financial Services Group (Los Angeles, CA)
Interview
Straight forward interview. They asked general behavioral and technical questions, along with a few questions to get to know the interviewee better. It took a little while to hear back after first round though.