I applied online. I interviewed at PNC Financial Services Group (Kalamazoo, MI)
Interview
They did a group interview and most of us got hired that were able to carry a conversation intelligently. There were a group of interviewers that asked a question and then each applicant got the chance to answer each question.
Interview questions [1]
Question 1
Tell us about a time when you had to deal with an upset customer. How did you handle it?
