Thank you for taking the time to share your feedback. Your application is important to us, and we’re really sorry to hear that you didn’t receive the response you should have. We are currently working to improve our interview booking process to make it smoother and more reliable for applicants. At the moment, we’re receiving a high number of applications, which means interview slots can get booked up quickly — but you should absolutely still have received communication from us, and we apologise that this wasn’t the case. Please email us at glassdoor@pgl.co.uk so we can look into this directly and put things right. Thank you again for highlighting this — it genuinely helps us improve the experience for future applicants.