I applied online. The process took 3 months. I interviewed at Optumrx in Aug 2023
Interview
Started with a video recorded interview, then a month or so passed and a phone interview was scheduled. Just went over my resume and was asked scenario questions. Then was told would hear back in a couple of days for a decision.
Interview questions [1]
Question 1
Describe a time when you had an upset customer on the phone.
I applied online. The process took 1 week. I interviewed at Optumrx (Boston, MA) in Oct 2023
Interview
Easy process, virtually interview then hired. Second interview was on camera. Was hired for a remote customer care position. Again, this was a very easy process if you have a background in customer care.
Well rounded thought out interview. The interviewer made the questions easy and comfortable to answer. There weren’t any behavioral questions. It was a phone interview. There was an initial brief phone interview.
Interview questions [1]
Question 1
Basic interview questions. Easy to prepare for them.