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      Technical Support Representative Interview

      1 Aug 2012
      Anonymous employee
      Houston, TX

      Other Technical Support Representative interview reviews for OneSupport

      Technical Support Representative Interview

      18 Jan 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at OneSupport

      Interview

      During the interview, I was asked about my professional experience, my priorities between customer service and technical support roles, and how my skills, work ethic, and background make me a strong fit for specific positions within the company.

      Interview questions [1]

      Question 1

      my priorities between customer service and technical support roles
      Answer question
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at OneSupport (Houston, TX) in Aug 2012

      Interview

      I applied on line one evening and received a phone call the next morning at about 8:30. It was basically a screening interview. She asked if I would be able to meet the job requirements and inquired about my computer & internet specs. She then sent me an e-mail containing a background check agreement and a test with 30 basic computer & internet questions to be completed within 20 minutes of signing the background check form. You have to score 70%. After finishing the test I received another phone call by the same person within the hour to set up an additional interview for the next day over Skype. The gentleman on the other side of the call was casual and comfortable with the interview. I had expected more technical questions but that wasn't really the case. It was very similar to the first call I received. It lasted about fifteen minutes and I was told to expect a call within the week, then given the interviewer's contact information. Offered the job two days later.

      Interview questions [3]

      Question 1

      What experience do you have that qualifies you for this position?
      Answer question

      Question 2

      Give an example of a time you gave technical support over the phone.
      Answer question

      Question 3

      Do you have sales experience?
      Answer question

      Technical Support Representative Interview

      25 Apr 2024
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at OneSupport in Apr 2024

      Interview

      Somewhat drawn out, Took a long time to get call backs, Was bounced around between recruiters. Once on phone were easy to talk to as all they could do was read from their script.

      Interview questions [1]

      Question 1

      Pretend that I am a customer, describe to me how to make a peanut butter and jelly sandwhich.
      Answer question
      1

      Technical Support Representative Interview

      12 May 2023
      Anonymous interview candidate
      Greenville, AL
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at OneSupport (Greenville, AL) in Apr 2021

      Interview

      The interview process was short and to the point. The interviewers asked only two questions related to why I wanted to work there. The rest was a bunch of compatibility tests on my computer to see if my system would work with their software.

      Interview questions [2]

      Question 1

      How did you find out about OneSupport?
      1 Answer

      Question 2

      Tell us about your technical support experience?
      1 Answer